Russell Beattie on application development

February 07, 2008

Users will give the benefit of the doubt to just about anything that looks nicely designed. That is to say, you can have a product that does everything including shining your shoes, but if it looks like crap, users won't ever be happy with it - and any flaws they do find will be magnified substantially.

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[H]aving a real designer add their magic is key, because in short, a good design makes the user like or even love an application before they've even used it.

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